Privacy Policy
We are committed to protecting your privacy. This policy explains in detail how your information is handled when using our CRM, LMS, and software services.
1. Introduction
This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our CRM, LMS, and custom software solutions. By accessing or using our services, you agree to the terms outlined in this document. If you do not agree, you should stop using our services immediately.
2. Information We Collect
We collect both personal and non-personal information to operate effectively and deliver our services. This includes: - Personal identifiers: Full name, email address, phone number, billing details, company information. - Account details: Username, password, profile picture, preferences. - Usage data: Login history, course progress (for LMS), CRM activity logs, and feature usage patterns. - Technical data: IP address, device type, operating system, browser type, and cookies.
3. How We Use Your Information
We use your data to: - Provide, operate, and maintain our CRM, LMS, and software platforms. - Customize and improve the user experience. - Process payments, subscriptions, and invoices. - Communicate updates, product changes, and marketing offers. - Ensure platform security and prevent fraud or misuse. - Comply with legal obligations and enforce our terms of service.
4. Data Security Measures
We implement robust technical and organizational measures to safeguard your personal data, including: - Encryption of sensitive data in transit and at rest. - Secure data centers with restricted physical access. - Regular vulnerability scans and penetration testing. - Role-based access control for employees and contractors. - Continuous monitoring for unauthorized access attempts.
5. Data Storage & Retention
Your information is stored on secure servers located in regions with strong data protection laws. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal obligations. Once no longer needed, your data will be securely deleted or anonymized.
6. Third-Party Sharing
We do not sell or rent your personal data to third parties. However, we may share your information with: - Service providers: Payment gateways, hosting partners, analytics tools. - Business partners: When integrating third-party features into our CRM or LMS. - Legal authorities: When required by law or to protect our legal rights. All third parties we work with are bound by strict confidentiality agreements.
7. Cookies & Tracking Technologies
We use cookies, web beacons, and tracking pixels to: - Remember your login sessions. - Personalize content and recommendations. - Analyze usage trends and improve system performance. - Deliver targeted advertisements (only if you consent). You can manage or disable cookies through your browser settings.
8. Your Rights
You have the right to: - Access the personal data we hold about you. - Request correction or deletion of your data. - Withdraw consent for data processing. - Request data portability. - Object to certain processing activities. To exercise these rights, email us at inquiry@appsglobal.co.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page, and the "Last Updated" date will be revised.
10. Contact Information
If you have questions or concerns about this Privacy Policy, contact us at: Email: privacy@youragency.com Address: 5900 Balcones Drive STE 100, Austin TX, USA 78731